From time to time, you will be asked to submit personal information about yourself (e.g., name and email address, etc.) in order to receive or use services on our web site. Such services include newsletters, competitions, and personalized services.
By entering your details in the fields requested, you enable SunGard Public Sector Ltd. to provide you with the services you select. Whenever you provide such personal information, we will treat that information in accordance with this policy. Our services are designed to give you the information that you want to receive. SunGard is committed to protecting your privacy. We will keep the information you entrust to us safe and secure.
(We are registered under the Data Protection Act.)
Information on visitors
During the course of any visit to a SunGard Public Sector web site, the pages you see, along with something called a “cookie,” are downloaded to your computer. Most, if not all, web sites do this because cookies allow the web site publisher to do useful things like find out whether the computer (and probably its user) has visited the site before. This is done on a repeat visit by checking to see, and finding, the cookie left there on the last visit.
Any information that is supplied by cookies can help us to provide you with a better service and assists us to analyze the profile of our visitors.
What is a cookie?
Cookies are small pieces of information that are stored by your browser on your computer’s hard drive. SunGard cookies do not contain any personal identifying information, but they do enable us to provide features such as personalization. Most Web browsers automatically accept cookies, but you can usually change your browser.
Cookies in themselves do not identify the individual user, just the computer used. Users have the opportunity to set their computers to accept all cookies, to notify them when a cookie is issued, or not to receive cookies at any time. If you set the browser to not accept cookies, it will result in certain personalized services not being provided to that user.
Log Files
Like most standard web site servers we use log files. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track user’s movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses, etc. are not linked to personally identifiable information. We use a tracking utility that uses log files to analyze user movement. The secure information portal also tracks the access requested by user to ensure that access rights are maintained SunGard monitors this usage to identify potential improvements to the site and misuse of the site.
Submitting personal information
When you supply any personal information to SunGard (e.g., for competitions, email feedback, or personalized services) we have legal obligations towards you in the way we deal with that data. We must collect the information fairly (details on why we require information will be requested on the actual web pages); we must let you know how we will use it; and we must tell you in advance if we decide to pass the information on to anyone else. We will hold your personal information on our systems for as long as you use the service you have requested, and remove it in the event that the purpose has been met, or, in the case of a personalized service when you no longer wish to continue your registration as a personalized user. We will ensure that all personal information supplied is held securely, in accordance with the Data Protection Act 1998.
Access to your personal information
You have the right to request a copy of the personal information SunGard holds about you and to have any inaccuracies corrected.
Direct marketing and user surveys
As SunGard services expand, there will be more opportunities to enhance the services provided to you. From time to time, we may send you details of other SunGard products and services that may be of interest to you. Please note that any information you provide to SunGard will only be used within SunGard Ltd. It will never be supplied to third parties without first obtaining your consent, unless we are obliged by law to disclose information.
How to find and control your cookies
If you’re using Netscape 6.0:
On your Task Bar, click:
1. Edit, then
2. Preferences
3. Click on Advanced
4. Click on Cookies
If you’re using Internet Explorer 6.0:
1. Choose Tools, then
2. Internet Options
3. Click the Privacy tab
4. Changes the Settings or click on Web Site Edit to modify the setting for an individual site.
If you’re using Internet Explorer 5.0 or 5.5:
1. Choose Tools, then
2. Internet Options
3. Click the Security tab
4. Click on Custom Level
5. Scroll down to the sixth option to see how cookies are handled by IE5 and change to Accept, Disable, or Prompt for action as appropriate.
If you’re using Internet Explorer 4.0:
1. Choose View, then
2. Internet Options
3. Click the Advanced tab
4. Scroll down to the yellow exclamation icon under Security and choose one of the three options to regulate your use of cookies.
In Internet Explorer 3.0:
You can View, Options, Advanced, then click on the button that says Warn before Accepting Cookies.
If you’re using Netscape Communicator 4.0:
On your Task Bar, click:
1. Edit, then
2. Preferences
3. Click on Advanced
4. Set your options in the box that says Cookies.
How do you know which of the sites you’ve visited use cookies?
If you’re using Netscape 6.0:
On your Task Bar, click:
1. Edit, then
2. Preferences
3. Click on Advanced
4. Click on Cookies
5. Click the View Cookies button
If you’re using Internet Explorer 5.0, 5.5 or 6.0:
1. Choose Tools, then
2. Internet Options
3. Click the General tab
4. Click Settings
5. View Files
If you’re using Internet Explorer 4.0:
On your Task Bar, click:
1. View, then
2. Internet Options
3. Under the tab General (the default tab) click
4. Settings
5. View Files.
Internet Explorer 3.0:
On your Task Bar, click:
1. View
2. Options
3. Advanced
4. View Files.
Netscape Communicator 4.0:
Netscape bundles all cookies into one file on your hard drive.
You’ll need to find the file, which it calls Cookie.txt on Windows machines.
How to see your cookie code
Just click on a cookie to open it. You’ll see a short string of text and numbers. The numbers are your identification card, which can only be seen by the server that gave you the cookie.